Warranty, Safety & Quality

 

QUALITY MATERIALS

Flexa is certified according to PEFC® standards – which warrants that the wood used for the production of FLEXA furniture can be traced back to responsible forestry.

LACQUER

FLEXA furniture is surface-treated with lacquer several times to give our furniture an optimal and elegant finish. At the same time it makes our furniture robust and more resistant to signs of wear and tear. FLEXA uses only eco-friendly, water-based lacquer and UV lacquer, which meets the European Standard (EN) for lacquer.

SAFETY-TESTED

FLEXA furniture is made for children. We have carefully checked every single detail so you can safely set up your child’s bedroom. For example, there are no sharp edges or corners on FLEXA furniture - they are all rounded. All beds with a sleeping height of more than 80 cm are safety-tested by TÜV and meet EU standard EN:747:2012.

COLOR DIFFERENCES

Many items of FLEXA furniture are made of solid wood. Others are partly made of solid wood. As wood is a living product, natural differences in color may appear between individual products. Natural differences in color may occur.

NATURAL MATERIALS

FLEXA textiles and mattresses are Oeko-Tex certified and contain no harmful substances. The Oeko-Tex label guarantees that the products meet stringent requirements and contain much less chemical and harmful substances than conventional fabrics. Our mattress covers are washable for optimal hygiene and convenience.

5-YEAR WARRANTY

FLEXA develops high-quality solutions that are built to last. FLEXA offers a full 5-year manufacturer warranty. Textiles, mattresses and fittings are covered by a 2-year guarantee.The consequences of natural wear and tear or improper treatment or use of the products are not covered, e.g. damage to the lacquer surface caused by knocks or wear and tear. The 5-year manufacturer warranty period starts from the invoice date to the original owner. If you find a product defect in a FLEXA product, please contact info@flexa-usa.com.

5 YEARS AVAILABILITY GUARANTY

When you buy a FLEXA Classic, FLEXA White or FLEXA NOR bed you get a flexible building system (legs, straight ladder and safety rails). This gives you the flexibility to re-build your bed as your child grows. We offer a 5 year parts guaranty on all standard system parts of these beds. This means that we guaranty to keep these bed parts in stock for future purchase, 5 years from the original purchase date.

NON-TOXIC FURNITURE

FLEXA cherishes the health of your child, given that all FLEXA furniture is tested according to the strict international safety standards EN71-3, DIN717-3 and DIN 53160. We guaranty the delivery of non-toxic furniture.